A portion of all proceeds from Poe Egglesworth items will be donated to Palomacy Pigeon and Dove Rescue!
Where do you ship from?
I ship from Massachusetts, USA
What shipping service do you use?
For domestic (US) orders packages are sent with USPS First Class Mail (2-4 days)
International orders are shipped with USPS First Class International (2-4 weeks)
A tracking number will be provided by email after your package is shippedHow long until my order is shipped?
Most items ship in 1-2 business days, the only exceptions to this are items that are on pre-order! Items on pre-order will have titles that start with "PRE-ORDER"
If I order in-stock items with pre-order items, will it all ship together?
For orders that contain a pre-order item, I will ship your whole order once the pre-order items arrive. Please send me a message if you would like your in-stock items to ship beforehand and I can arrange payment for the additional shipping charge!
I think my package is lost, what should I do?
Please check with your local post office first using the tracking number you received for reference! If there's any issues, please email me and we can discuss options
Do you accept returns or exchanges?
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
FOR PHYSICAL ITEMS: I gladly accept returns, exchanges, and cancellations
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
Will I have to pay customs tax/import fees?
For international orders, any taxes or fees incurred are the responsibility of the buyer
Are you open to collaborate with my brand?
Feel free to contact me to discuss your ideas! I'm open to collaborating with companies and artists
Do you do wholesale?
Yes! Please email me at email@example.com for details